http://php.knox.edu/reflib Reference librarians use this blog to communicate with each other and to share information. Fri, 20 Nov 2009 18:03:13 +0000 http://backend.userland.com/rss092 en Ref Mtg Notes 11/19/09 Attending :  Anne, Heather, Jeff, Laurie & Sharon I.                   Subs – none needed II.               Extra Reference during finals? a.      Reported on “On Call” service last Saturday                                                               i.      Only one call was made, and SCs phone was not working properly so she did not get it.  The PSA then passed ... http://php.knox.edu/reflib/?p=91 If you get a patron who tries to log into ILLiad and they get a message saying they have been 'disavowed' and they can go no further in the system, here's how to fix the problem: Log into the ILLiad client. Search for the customer and bring up the customer record. Reset the ... http://php.knox.edu/reflib/?p=90 Please place a comment below indicating any ideas you have for topics for individual sessions at our tech day over break.  These don't have to be ones the library would do - also include ideas for ones that the Computer Center or OIT or visiting speakers might do - any ... http://php.knox.edu/reflib/?p=89 I've been asked to post the procedure for finding items in the cataloging backlog.  I will put it as a post here,  link it as a word document in the resource links on the blog, and print it out and put it in the Reference Binder at the desk. Cataloging Backlog ... http://php.knox.edu/reflib/?p=88 I have completed a few preliminary video guides and created a page for you to view them on. http://staff.knox.edu/hstaffor/help.html Please leave comments on here or email me your feedback. Thank you. http://php.knox.edu/reflib/?p=87 Reference Desk Observations : Psyc 276 (Hoffmann) seems to have a paper that requires a lot of sources, there were a lot of Interlibrary Loans for this on Friday and on Sunday night from multiple students in the class Ditto for JOUR 323 (Amor) - although this may have been all one ... http://php.knox.edu/reflib/?p=86 Here are the plans / goals we set for increasing our assessment of student learning outcomes achieved by the library at the December retreat. Much of this is in Heather's notes - but there is a little more detail here. REMINDER - What we want to assess is Student Learning - ... http://php.knox.edu/reflib/?p=84 As mentioned at the last reference meeting, I would like to begin working on video guides/tutorials for the library website. Please post suggestions/questions/re-wording to the two areas below. 1. Topics. In this section, please add suggestions for guide topics. Here is what I've come up with so far, and I've grouped ... http://php.knox.edu/reflib/?p=83 I came across a brief assessment tool and didn't want to forget about it for our later discussion, so I thought I'd post the link here. Perhaps we should accumulate these kinds of things here so that we know where to find them when we get to that stage. Valdosta State's ... http://php.knox.edu/reflib/?p=82 The new titles added to Credo Reference for Oct and Nov: Continuum Companion to Twentieth Century Theatre in Art Critical Terms for Art History, University of Chicago Press in Art Shakespeare's Theatre: A Dictionary of His Stage Context, Continuum in Art Time Saver Standards for Architectural Design: Technical Data for Professional Practice, in Art Marquis ... http://php.knox.edu/reflib/?p=81